DKVIP's Terms and Conditions — The complete guide for members

DKVIP (referred to hereinafter as "we", "the Platform", or "the Company") is an online gaming service provider. By accessing or using our website dkvip.fun, you ("Member", "User") agree to be bound by these Terms and Conditions.

Below are the definitions of some key terms used in this document:

• Platform — DKVIP's website, app, or any digital service.
• Member — Anyone who has created a registered account on DKVIP.
• Balance — The total funds available in a member's account.
• Bonus — Extra funds or benefits granted by the platform under specific conditions.
• Turnover — The wagering requirement that must be met before bonus funds can be withdrawn.
• Withdraw — The process of withdrawing funds from your account.

These Terms and Conditions are governed by the applicable laws of Bangladesh. Should any part be found legally unenforceable, the remaining provisions will continue to be in effect.

To open an account with DKVIP, certain basic eligibility requirements must be met. Accounts cannot be created if the following conditions are not fulfilled:

• You must be 18 years of age or older.
• You must have the legal capacity to use this platform.
• Each individual may register only one account.
• All information provided at the time of registration must be truthful and accurate.
• Your phone number and email address must be active and registered in your own name.

Members are solely responsible for the security of their accounts. Do not share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

Specific rules apply to deposits and withdrawals on DKVIP. These rules apply equally to all members:

• Minimum deposit amount is BDT 500 (five hundred taka).
• BKash, Nagad, and Rocket are accepted for deposits.
• Minimum withdrawal amount is BDT 500 (five hundred taka).
• Withdrawal requests are typically processed within 15 to 30 minutes.
• Withdrawals must be made to the same mobile banking number used to make the deposit.
• Maximum daily withdrawal limit is BDT 500,000 (five lakh taka).

If an incorrect amount is credited or deducted due to a technical error, DKVIP reserves the right to make the necessary correction. Members must contact support immediately in such situations.

DKVIP regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which should be read carefully before claiming:

• The welcome bonus is available to new members only and can be claimed once per account.
• Winnings from a bonus cannot be withdrawn until the required turnover (typically 3x to 10x) has been met.
• Not all games may be available for play with bonus funds — eligible games are listed in the specific bonus terms.
• Multiple bonuses cannot be used simultaneously.
• DKVIP reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be voided.

VIP members enjoy exclusive bonuses and cashback benefits. For full details on the VIP program, VIP page View.

There are general rules that must be followed when playing on DKVIP. These rules apply to all game types:

• All game outcomes are determined by a certified Random Number Generator (RNG) — no manipulation is possible.
• If a game is interrupted due to a technical issue, the outcome will be determined based on recorded data.
• In Live Casino, the dealer's decision is final.
• In Sports Betting, if a match is cancelled, the bet will be refunded.
• Placing bets on opposing sides of the same match (arbitrage betting) is strictly prohibited.

The following actions are strictly prohibited on the DKVIP platform. Violations will result in permanent account closure:

• Operating multiple accounts under the same identity.
• Using another person's account or payment details.
• Using bots, automated software, or any technical means to gain an unfair advantage in games.
• Attempting to hack the platform's system or exploit any security vulnerabilities.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to harass or defraud other members.
• Exploiting system errors or bugs to gain an unfair advantage.

DKVIP reserves the right to temporarily or permanently suspend an account without prior notice under the following circumstances:

• Upon evidence of a violation of the Terms and Conditions.
• Failure to complete the identity verification (KYC) process, or providing false information.
• In the case of suspicious or fraudulent transactions.
• In accordance with a legal requirement or order from a relevant authority.

Members may also request account closure at any time. In such cases, any remaining balance will be processed for withdrawal before the account is closed.

DKVIP takes responsible gaming seriously. We want our members to enjoy gaming in a healthy and controlled manner.

• Set a weekly or monthly limit for yourself and stick to it.
• Do not chase your losses by placing more bets.
• Never treat gaming as a source of income.
• If you notice signs of gaming addiction, take a break immediately.

DKVIP is committed to protecting your personal information. We do not sell or share your data with any third parties.

• Your information is used solely for account management and payment processing purposes.
• All data is kept secure through SSL encryption.
• Your information is not shared with any third party except where required by law.

To learn more, visit our Privacy Policy read.

DKVIP reserves the right to update these Terms and Conditions at any time. When changes are made, the updated date will be shown at the top of the page.

• For major changes, registered members will be notified via email or in-platform notification.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, please contact support to close your account.